Customer Service

The Organic Tree Delivery and Returns

We hope you love shopping with The Organic Tree. Here are our delivery and returns policies to help make sure we meet your expectations. Contact Us.

Shipping and Delivery

Shipping and Delivery is the charge for internet order processing, item selection, packaging, transport and handling. We don’t guarantee delivery times, but we do our best to provide accurate estimates.

Deliveries occur only on weekdays. Shipping and Delivery charges are subject to change and are determined when you order. Estimated delivery time assumes orders are placed before 12:00 noon (PST). Orders you place with Luma late on Friday or on Saturday will not be processed until Monday. Charges may be added to orders with Priority, Overnight and International shipping if we try unsuccessfully to deliver your order more than once.

Delivery addresses other than Dehradun add an additional Rs. 50.00 charge for standard Shipping & Delivery. Orders arrive in 7 to 9 business days when ordered before 12:00 noon (PST).

Returns and Replacements

We want you to be completely happy with your The Organic Tree. Eatable Items are not returnable. Other item must be returned within 7 days of receipt of item.

Please allow 10 to 14 days for The Organic Tree to process your return.

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